What is SPX Express? How to look up SPX Express orders?

Shopee is currently cooperating with a number of independent shipping units. However, Shopee already has its official shipping unit, which is Shopee Express and has just been renamed SPX Express.

Many of you may still find it strange, or not even know  what SPX Express is? Can I receive Shopee promotions using this delivery channel ? How it works, delivery time, how to look up S PX Express orders?… . In today’s article, Magiamgia.com will help you find out.

What is SPX Express?

SPX Express is an official delivery service of Shopee. Starting August 1, 2023, Shopee Express has changed its name to SPX Express with a new brand identity. However, the system still works normally.

Previously, SPX only applied in Hanoi and Ho Chi Minh City. But now, SPX has expanded and serves delivery in all provinces and cities across the country. With a system of classification warehouses, transit warehouses and delivery warehouses spread across the country. Orders are shipped faster and more smoothly. You can see a list of SPX’s service areas here

Here are the ways you can contact them:

• Official headquarters: 17th Floor, Saigon Center 2 Building, 67 Le Loi, Ben Nghe Ward, District 1, Ho Chi Minh City.
• The official website of Shopee Express is: https://spx.vn/#/
• Hotline: 19001221
• Email: cskh@hotro.shopee.vn

Although SPX has spread throughout the country, it still has regulations on the size of packages after packaging. This means that if the maximum limit is exceeded, this unit will not receive it. And if the goods are bulky, the seller must choose another shipping unit.

• 3-dimensional size does not exceed 60cm
• Weight does not exceed 15kg

How to look up SPX Express orders

In addition to looking up Shopee orders by looking at your Shopee account, you can look up orders on the Shopee Express system. How to look up applications as follows:

Method 1: Look up on SPX’s homepage

Looking up on SPX’s homepage also requires getting the bill of lading code so you can look up the order accurately. Specifically, follow these steps:

Step 1: Open the “Waiting for delivery” order list

First you must log in to the shopee account that made the purchase into the application. Then select the “Me” button and select the “Waiting for delivery” button to open the order list

Step 2: Open the order status of the order that needs to be checked

If you want to look up an order, click on the order status as shown below

Step 3: Copy the bill of lading code

After step 2, you will see the interface as shown below. Click the “Copy” button to save the bill of lading code to the phone’s temporary memory

Step 4: Access spx.vn

You exit the Shopee application and open your phone browser. Then access the address https://spx.vn/. At the home page interface, paste the copied bill of lading code into the empty box as shown below. Then press the “Follow” button

Step 5: Look up order details

After step 4, you will receive more detailed order shipping information. The time is accurate to the minute, which warehouse it went through and where it is now… it’s all there. Look up on the SPX Express homepage in much more detail than on the Shopee App

Method 2: Look up on Shopee App

How to look up orders shipped by SPX Express on Shopee is similar to other shipping units. I have instructed you on how to look up in this article: How to check Shopee orders

Method 3: Contact SPX switchboard

You just need to pick up the phone and call Hotline: 19001221 . This is Shopee’s hotline and also the support switchboard of Shopee Express.

How long does it take for SPX to deliver?

Delivery time will depend on many factors. But the most important thing is the geographical distance between where you receive the goods and the seller’s warehouse. As mentioned, SPX has a system of classification and transit warehouses across the country, so intra-provincial and inter-provincial deliveries are processed very quickly. Depending on where you order, the delivery time will be fast or slow even if you order the same product.

• If you place orders from stores with warehouses in the same province as you, SPX will deliver your order the same day or the next day at the latest.
• If you order from stores with warehouses in other provinces, delivery time will be from 3 to 5 days depending on the delivery address.

Note: Shopee has now automatically selected the shipping unit for your order. Therefore, you as the buyer cannot choose the shipping unit. You can only choose Express, Fast or Economical shipping method. Shopee will choose the shipping unit corresponding to those methods for you.

So through this article, have you better understood SPX Express? Currently, SPX’s delivery service has covered the whole country with a modern warehouse system that has significantly shortened delivery time. Orders are often delivered much sooner than other shipping units. Wishing you a happy shopping with Shopee!

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